基于技术情感的人机和谐交互建构

• 作者： 胡景谱 ^1,2 陈凡 ³
• 作者单位：
  1.  湖南师范大学教育部人文社会科学重点研究基地中华伦理文明研究中心

  2.  湖南师范大学长沙新一代人工智能伦理治理与公共政策实验室

  3.  东北大学科学技术哲学研究中心
• 通讯作者： 胡景谱 
• 发布时间：2024-12-17

摘要: 人机交互是当前人工智能领域最活跃的话题之一，人机交互领域的问题、约束和发展空间常常来自对人的交互能力的深入理解。人的交互能力的核心在于人的情感能力，而人类情感又兼具自然属性和社会属性，表征着不同层级的价值。因此，以人机交互过程中人的情感变化历程为考察对象，围绕人机交互过程中人可能产生的诸如被支配感、依恋人格、技术恐惧、被欺骗感等消极情感，构建技术情感的理论分析框架，提出强化可解释性、把握边界感、消除“恐怖谷效应”、巩固信任基础、优化情感监测等技术情感调节策略，有针对性地对诸多消极技术情感进行规避和调节，有助于创造人机之间适应、和谐、自然、高效的人机共生关系

Abstract: Man-machine interaction is one of the hottest topics in the field of artificial intelligence, and the problems, constraints, and development space of man-machine interaction often come from an in-depth understanding of human interaction capability. The core of human interaction capability lies in human emotion ability, and human emotions have both natural and social attributes, representing different levels of value. Therefore, taking the process of human beings’ emotional change during man-machine interaction as the research object, a theoretical analysis framework of technical emotions is constructed around negative emotions that may arise during man-machine interaction, such as feelings of domination, attachment personality, technical fear, and deception. Such technical emotional regulation strategies as strengthening interpretability, understanding and respecting boundaries, eliminating the valley effect of terror, consolidating trust foundation, and optimizing emotional monitoring are proposed. Targeted avoidance and regulation of many negative technical emotions can help create adaptive, harmonious, natural, and efficient human-machine symbiotic relationships between humans and machines

• 来自： 胡景谱
• 链接： https://kns.cnki.net/kcms2/article/abstract?v=NK8hpUzgeRVbUqXsUhBGFWrwNhLsV9iq_1O24C_hBf21..
• 分类： 哲学 >> 科学技术哲学
• 稿件状态： 已在期刊出版
期刊名称： 《东北大学学报(社会科学版)》 2024年 第6卷 第6期
• 引用： PSSXiv:202412.00942 (或此版本 PSSXiv:202412.00942V1)
  DOI:10.15936/j.cnki.1008-3758.2024.06.005.
  CSTR:32012.36.PSSXiv.202412.00942
• 推荐引用方式： [1]胡景谱,陈凡.基于技术情感的人机和谐交互建构[J].东北大学学报(社会科学版),2024,26(06):36-43.DOI:10.15936/j.cnki.1008-3758.2024.06.005. (点此复制)